Hon&Guan Inc. Three-Year Limited Warranty for DryerVentHose.com
Welcome to DryerVentHose.com by Hon&Guan Inc. We are dedicated to delivering superior quality in our range of sheet rubber, flooring, hoses, and matting products. Our commitment is backed by a comprehensive three-year limited warranty from the date of sale to the original buyer.
Scope of Warranty:
- Product Specifications and Suitability: Our products will adhere to the specifications and perform according to the uses detailed in our current technical and promotional documentation at the time of your purchase.
- Quality of Materials and Craftsmanship: We guarantee that our products will be free from material and workmanship defects for a period of three years from the date of purchase, subject to the limitations outlined below.
Exclusions from Coverage:
- Incorrect installation or placement over surfaces that have not been prepared according to recommended guidelines.
- Regular wear and tear from normal use.
- Appearance issues like surface blemishes or inconsistent coloration.
- Misuse, neglect, or damage from unauthorized chemical products.
- Any alteration, modification, or tampering of the product.
- Damages from external elements like excessive weight, sharp objects, or unsuitable equipment.
- Fading, discoloration, or other damages due to exposure to UV light or sunlight.
Limitations on Liability:
- This warranty exclusively covers the repair or replacement of our products at our discretion, and does not include any costs associated with the installation, removal, or transportation.
- There are no warranties that extend beyond those described in this document, including any implied warranties of merchantability or fitness for a specific purpose.
- We shall not be liable for any indirect, incidental, or consequential damages under this warranty.
Process for Warranty Claims:
- If a defect arises, promptly notify us within fifteen days to initiate a claim.
- Before any corrective action is approved, we reserve the right to inspect the defective product.
- Compliance with our installation and maintenance guidelines is required for warranty validity.
General Conditions:
- Returns must be pre-approved in writing by Hon&Guan Inc.
- This warranty does not cover assessments of product suitability for individual applications due to variable conditions during installation.
- No representative or agent of Hon&Guan Inc. is authorized to make any modifications to the terms of this warranty.
At Hon&Guan Inc., we take pride in our products and strive to ensure customer satisfaction through high standards and attentive service. Please refer to this warranty policy for guidance on maintaining the quality and longevity of your purchase